Payment & Shipping

Dubai

1. Payment:

a. You can pay online using our secure payment gateway with credit cards Visa, Mastercard, Discover and American Express
b. You can pay by credit card at your location, using Visa, Mastercard and all debit cards.
c. We accept cash on delivery. If you would like to make a wire transfer please contact us on ask@boomandmellow.com
d. We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency)”.

2. Shipping

a. You will receive your order with in 3hrs (weekdays), except Friday.
b. Shipping is free
c. You will receive an email with your AWB number once the order has been released.

UAE (except Dubai)

1.Payment

a. You can pay by credit card using our secure payment gateway with credit card Visa, Mastercard, Discover and American Express
b. We accept Cash on Delivery (COD) at a charge of 25 DHS and the maximum amount for cash on delivery is 2500 DHS
c. If you would like to make a wire transfer please contact us on ask@boomandmellow.com
d. We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency)”.

2. Shipping

We deliver using Aramex

a. You will receive your order within 2 to 3 working days
b. Shipping is free for all orders above 250 dhs
c. There are some undeliverable areas and you may need to pick up your order from the nearest Aramex office please. You will be notified at checkout

GCC & Middle East

1.Payment

a. You can pay using our secure payment gateway by credit card Visa, Mastercard, Discover and American Express
b. We accept Cash on Delivery (COD) in the GCC only, however there is a charge of 15 USD and the maximum amount for cash on delivery is 500 USD
c. If you would like to make a wire transfer please contact us on ask@boomandmellow.com

2. Shipping

We deliver using Aramex

a. You will receive your order within 3 to 6 working days
b. Shipping is free for all orders above 1000 dhs
c. There are some undeliverable areas and you may need to pick up your order from the nearest Aramex office.
d. All shipping rates are based on the weight of your purchases, the total varying in price based on your shipping location. You will receive an email and AWB tracking number once your order has shipped.

*Boom & Mellow is not responsible for any customs, imports or duty charges your country may have.

International

1.Payment

a. You can pay using our secure payment gateway by credit card Visa, Mastercard, Discover and American Express b. If you would like to make a wire transfer please contact us on ask@boomandmellow.com

2. Shipping

We deliver using Aramex

a. You will receive your order within 7 to10 working days
b. All shipping rates are based on the weight of your purchases, the total varying in price based on your shipping location. You will receive an email and AWB tracking number once your order has shipped.

*Boom & Mellow is not responsible for any customs, imports or duty charges your country may have.

Boom & Mellow is not liable for any delays in delivery by the courier company / postal authorities, and only guarantees to hand over the consignment to the courier company or postal authorities within 2 working days from the date of the order and payment, or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be registered to the address of the buyer as per the address given only at all times (unless specified at the time of order). Boom & Mellow is in no way responsible for any damage to the order while in transit to the buyer.

  • www.boomandmellow.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
  • Multiple shipments/delivery may result in multiple postings to the cardholders monthly statement.
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