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Frequently Asked Questions
Do you offer same-day delivery in Dubai?
Do you offer same-day delivery in Dubai?
Yes. Orders placed before 6 PM are eligible for 3-hour delivery within Dubai. Orders placed after 6 PM will be delivered the next day (Monday to Saturday). Please note that deliveries are not available on Sundays.
Do you offer international shipping?
Do you offer international shipping?
Yes, we offer international shipping to selected countries. Shipping times and costs vary depending on the destination. Please refer to our Shipping Information page for full details.
How can I track my order?
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email with tracking details so you can monitor your delivery status.
Can I change or cancel my order after placing it?
Can I change or cancel my order after placing it?
Orders can only be modified or cancelled before they are processed for shipping. Please contact our customer support team as soon as possible for assistance.
What is your return and exchange policy?
What is your return and exchange policy?
If you are not satisfied with your purchase, you may request a return or exchange within the specified return period. Items must be unused and in their original packaging. Please visit our Returns & Exchanges page for full guidelines.
